Faq
What types of tires do you offer?
We offer a wide range of tires including new and high-quality used tires for all vehicle types.
Do you provide tire installation services?
Yes, we offer professional tire installation services to ensure a perfect fit and optimal performance.
How can I determine the right tire size for my vehicle?
You can find the correct tire size in your vehicle’s owner’s manual or on the sidewall of your current tires. Our team is also happy to assist you in selecting the right size.
Do you offer tire balancing and alignment services?
Yes, we provide tire balancing and alignment services to enhance your vehicle’s handling and tire lifespan.
Can I buy tires online and have them installed at your shop?
Absolutely. You can purchase tires online through our website and schedule an installation appointment at our shop.
What should I do if I have a flat tire?
If you have a flat tire, contact us for a quick and efficient repair or replacement. We offer emergency tire services.
How often should I replace my tires?
Tires should typically be replaced every 6 years or when the tread depth reaches 2/32 of an inch. Regular inspections can help determine when it’s time for new tires.
Do you offer tire warranties?
Yes, many of our tires come with manufacturer warranties. Please inquire about specific warranty details at the time of purchase.
What payment methods do you accept?
We accept various payment methods including credit cards, debit cards, and cash.
Can I return or exchange tires if they don’t fit my vehicle?
Returns or exchanges are subject to our Refund and Returns Policy. Please contact us for more information on our return process.
Do you offer discounts or promotions on tires?
Yes, we occasionally offer discounts and promotions. Check our website or contact us for current deals.
How can I schedule an appointment for tire services?
You can schedule an appointment online through our website or by calling our shop directly.
What is your shop’s location and operating hours?
We are located at 1060 Millcarch St #140, Richmond, BC V6V 2H4, and are open seven days a week.
Do you provide mobile tire services?
Currently, we do not offer mobile tire services. Please visit our shop for all tire-related services.
How do I know if my tires need balancing?
If you experience vibrations or uneven tire wear, your tires may need balancing. We offer this service at our shop.
What is the difference between all-season and winter tires?
All-season tires are designed for year-round use, while winter tires are specifically engineered to handle snow and ice for enhanced traction.
Can you help with tire pressure monitoring system (TPMS) issues?
Yes, we can assist with TPMS diagnostics and repairs to ensure your system is functioning correctly.
What should I do if my tire has a sidewall bulge?
A sidewall bulge indicates possible damage or a defect. Bring the tire to us for inspection and replacement if necessary.
Do you provide tire storage services?
We do not currently offer tire storage services. Please arrange storage for your off-season tires independently.
How can I contact Shahba Auto Tire Shop for further questions?
You can contact us via phone, email, or through the contact form on our website. Our team is here to assist you with any additional questions or concerns.